VMware Troubleshooting Training

This five-day, hands-on VMware troubleshooting training course provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 8 environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere® Client™, log files, and other tools to analyze and solve problems.

VMware Troubleshooting Training Benefits

• In this course, you will learn how to: 

  • Introduce troubleshooting principles and procedures. 
  • Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment. 
  • Describe the benefits and capabilities of VMware Skyline. 
  • Explain the purpose of key vSphere log files. 
  • Identify networking problems based on reported symptoms, validate, and troubleshoot the reported 
  • problem, identify the root cause, and implement the appropriate resolution. 
  • Analyze storage failure scenarios using a logical troubleshooting methodology, identify the root cause, and apply the appropriate resolution to resolve the problem. 
  • Troubleshoot vSphere cluster failure scenarios and analyze possible causes. 
  • Diagnose common VMware vSphere® High Availability problems and provide solutions. 
  • Identify and validate VMware ESXi™ host and VMware vCenter Server® problems, analyze failure 
  • scenarios, and select the correct resolution. 
  • Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems. 
  • Troubleshoot performance problems with vSphere components.

• Training Prerequisites 

  This course requires completion of one of the following prerequisites:

  • VMware vSphere: Fast Track [V6.x] or [V7]
  • Learning Tree course 1743, VMware vSphere Training
  • VMware vSphere: Optimize and Scale [V6.x] or [V7]
  • Equivalent knowledge and administration experience with ESXi and vCenter Server
  • Experience in working with a command-line interface is highly recommended

• Certification Information

  This training will prepare you for the VMware Certified Professional – Data Center Virtualization (VCP-DCV) certification.

  This training is also recommended if you aim to achieve the VMware Certified Advanced Professional – Data Center Virtualization (VCAP-DCV) Deploy certification.

VMware Troubleshooting Training Outline

Module 1: Course Introduction

• Introductions and course logistics
• Course objectives

Module 2: Introduction to Troubleshooting

Module 3: Troubleshooting Tools

• Use command-line tools (such as ESXCLI) to identify and troubleshoot vSphere problems
• Identify important vSphere log files and interpret the log file contents
• Describe the benefits and capabilities of VMware Skyline
• Explain how VMware Skyline works
• Identify uses for Skyline Advisor

Module 4: Troubleshooting Virtual Networking

• Analyze and resolve standard switch and distributed switch problems
• Analyze virtual machine connectivity problems and fix them
• Examine common management network connectivity problems and restore configurations

Module 5: Troubleshooting Storage

• Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere® VMFS) connectivity and configuration problems
• Analyze and resolve common VM snapshot problems
• Identify and resolve multipathing-related problems, including common causes of permanent device loss (PDL) and all paths down (APD) event problems

Module 6: Troubleshooting vSphere Clusters

• Identify and recover from problems related to vSphere HA 
• Analyze and resolve VMware vSphere® vMotion® configuration and operational problems 
• Analyze and resolve common VMware vSphere® Distributed Resource Scheduler™ problems 

Module 7: Troubleshooting Virtual Machines

• Identify, analyze, and solve virtual machine snapshot problems
• Troubleshoot virtual machine power-on problems
• Identify possible causes and troubleshoot virtual machine connection state problems
• Diagnose and recover from VMware Tools™ installation failures

Module 8: Troubleshooting vCenter Server and ESXi

• Analyze and fix problems with vCenter Server services
• Diagnose and troubleshoot vCenter Server database problems
• Examine ESXi host and vCenter Server failure scenarios and resolve the problems