IT Management Skills Training
Price:
$2,507.00
$2,507.00
Course Outline
In this IT Management Skills Training course, you will gain the skills and knowledge necessary to manage your IT team successfully. You will learn how to:
- Delegate tasks and track progress
- Share Feedback
- Foster time management skills among your team
- Empower your team to communicate with people of non-technical backgrounds successfully
IT Management Skills Training Benefits
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In this course, you will learn how to:
- Enhance your leadership abilities by leveraging your emotional awareness.
- Employ effective delegation to train, empower, and raise levels of accountability.
- Engage your staff through effective communication and a culture of inclusion.
- Continue learning and face new challenges with after-course one-on-one instructor coaching.
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Training Prerequisites
None.
IT Management Course Outline
Module 1: The Challenge of IT Management
In this module, you will learn how to:
- Transition into management with a new management identity
- Adopt the best practices for an IT environment
Module 2: Developing Management Excellence
In this module, you will learn how to:
- Communicate the importance of introducing new concepts
- Build managerial competencies
- Apply modern leadership styles that provide value to your team
Module 3: Managing with Multiple Intelligences
In this module, you will learn how to:
- Improve your personal leadership style through increased awareness
- Empower your staff for increased success and long-term growth
- Lead by example
Module 4: Delegating for Empowerment
In this module, you will learn how to:
- Inspire collaborative partnerships
- Identify and work with the strengths of your staff
- Follow a proven step-by-step process for delegating and gaining acceptance of work
- Plan your delegation and define tasks
- Determine effective tracking and follow-up for delegated tasks
- Negotiate shared expectations
Module 5: Facilitating Success for IT Teams
In this module, you will learn how to:
- Create a team state of mind
- Facilitate team-building activities
- Strengthen team communication
- Apply a three-level model for team building
- Work effectively across organizational units, time zones, and geographic boundaries
- Overcome the hidden overhead of separation
Module 6: Reinforcing and Redirecting Performance through Coaching
In this module, you will learn how to:
- Set performance measures that work in a technical environment
- Apply a continuous appraisal approach to identify gaps in performance
- Strengthen team performance by integrating coaching and appraisal techniques
- Optimize performance by minimizing typical disruptions in the workplace
- Recognize and address ineffective performance in a clear, constructive manner
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